Shipping

Who ships your order

Vitalitätsreport is a publication. It has no warehouse, no checkout and no order system. When you click the Amazon button on a Report, you leave this site and complete the purchase on Amazon.com. From that moment on, Amazon (or the seller listed on the Amazon listing) is responsible for the order: the delivery estimate, the shipping cost, the carrier, the tracking number and anything that goes wrong on the way.

We never see your order. We do not receive your name, address, payment details or delivery status, and we cannot look an order up for you.

How to check delivery options before you buy

Shipping terms belong to the listing, not to our Report, and they can change from one day to the next. Before you order, check these on the Amazon page itself:

• The delivery estimate shown near the price and the Buy button. It is calculated for the delivery address on your Amazon account, so confirm the address is the one you want.
• The "Ships from" and "Sold by" lines. An item can be sold by Amazon, or by a third-party seller and shipped by Amazon, or sold and shipped by a third party. The shipping options and return handling can differ between these.
• Shipping cost. Whether delivery is free for your order, included with a membership, or charged separately.
• Quantity and variation. Make sure the size, count and flavor selected on the listing match the one described in the Report; Amazon groups several variations of a product under one page.

Deliveries outside the United States

This site reports on listings from Amazon.com, the US store. Whether a listing ships to another country, and at what cost, is decided by Amazon and shown on the listing when you set a delivery address outside the US. Some items, including some supplements, are not shipped internationally at all.

If something goes wrong with a delivery

A late, missing or damaged parcel is an Amazon matter. Sign in to your Amazon account, open Your Orders, choose the order and use the help options there. Amazon's customer service can see your order; we cannot. Emailing us will only delay you.

If a listing we link to has changed

Every Report notes the date we last checked its listing. If the link now leads to a different size, an out-of-stock page or a different product, we would like to know so we can update the Report. Use the Contact page and include the Report number.

See also our Returns page and our Affiliate Disclosure.